Privacy and security policies
By accessing, browsing or purchasing on Avacarerd.com sites you indicate that you accept the Privacy and Security Policy , in addition to our terms and conditions.
The Privacy and Security Policies of Avacare, SRL., are established under the regulations and statutes of the laws of the Dominican Republic and Electronic Commerce. We know that users care about how their information is used and shared, so we handle data provided with great confidentiality and appreciate the trust you have placed in us.
PERSONAL INFORMATION OF CUSTOMERS
Information collected from customers helps us personalize and continually improve your shopping experience. The following describes the types of uses we make of your personal information.
Personal Data
Any information entered on the ShopMundo website or provided in any other way is stored and received, with the exception of payment data, which is handled directly by the chosen platform.
AVACARE collects:
- Your name
- Your delivery address
- Your email address
- Your contact phone number (home or mobile)
- Your date of birth
- Your gender
- Your demographic information
- Offers
- Customer satisfaction surveys
You can always choose not to provide certain information.
The use of this information is to fully comply with the services described in the Terms and Conditions, in addition to responding to your requests, personalizing your purchases and maintaining more direct contact with customers.
Updating Your Personal Information
You can update your personal information at any time by accessing your account at A
If you do not have an account, you can contact Customer Service via email or create an account on the website Avacarerd.com
Steps are taken to share updates to your personal information with third parties.
Access to your Personal Information
If you wish to view the personal information we have collected about you, you may email and request:
- Receive a copy of your personal data that we have collected.
- Delete your personal data from our system.
Avacare works with third-party companies to help provide you with better service, and these third parties also use some of the personal data you leave on the site. The data provided to third-party companies is limited to perform mandatory functions.
Avacare reserves the right to charge a reasonable administrative fee for retrieving your personal information records. If you are registered on the website, you can access your order details by logging in as you regularly do on the platform.
You agree to treat your Avacare username, password and order details as confidential and not to make them available to any unauthorized third party.
Avacare assumes no liability for any misuse of your username, password or order details except as set out in our Terms and Conditions.
Security of your Personal Information
Avacare ensures that all information collected is stored securely. All reasonable measures and precautions are taken to protect your personal information and industry best practices are followed to ensure that such data is not inappropriately used, altered or destroyed.
Your personal information is protected by:
- Restrict access to personal information.
- Secure technology products to prevent unauthorized access to your computer.
- Securely destroy your personal information when it is no longer needed for any legal or business purpose.
- Your credit card information is encrypted using Secure Sockets Layer (SSL) technology and stored with AES-256 encryption.
- Follow all PCI-DSS requirements.
If you believe Avacare has violated your privacy, please contact Customer Service.
Username and Password
It is recommended that when registering on Avacarerd.com:
- Create a unique password for your account.
- Use unique numbers, letters and special characters
- Do not share your password with anyone.
If you share your password with others, you will be responsible for all actions carried out under your account and any consequences they may leave.
If you lose control of your password, you may lose substantial control over your personal data and any other information submitted to Avacare. You may also be subject to legally binding actions taken on your behalf. Therefore, if you have forgotten your password or suspect that it has been compromised for any reason, you should contact Customer Service immediately and have your password changed.
***You are reminded to log out of your account and close your browser when you are finished using a shared computer.
Share Information
Avacare takes the processing of customer information very seriously and never sells it to companies in this field. Some external companies are authorized to perform functions on behalf of the company.
Below we detail how, when and for what purposes your personal data is shared.
• Affiliated companies or vendors that we do not control. These operate stores or sell offerings on Avacare. The vendor or affiliate may know when a third party is involved in your transactions.
- Transport and postal mail services use your personal data such as name, surname, telephone number and physical address to process and deliver your packages.
- Mass mailing services use your email address to send you notifications (if you have subscribed to them).
- Payment services use your credit card number, first name and last name to verify and process your payments within the Avacarerd.com website. These companies comply with all security and encryption standards to keep the information safe. They will only use the information necessary to complete the required process. For more information, read the Privacy Policies of these providers.
- Other third-party vendors who may have access to your information include data cleansing and analysis services, providing marketing assistance, providing search results and links (including paid services), and assisting with customer service. They have access to personal information needed to perform their functions but may not use it for other purposes.
***Other than as set out above, whenever information about you is shared, you will be provided with notice, and you will have the opportunity to consent or choose not to share your data.
Automatically Collected Data
Each time a user interacts with the website, data is collected and stored in cookies that enable and optimize their user experience within the platform. In addition, this information is used for analysis, evaluation and improvement of the site. The data collected may include:
- Your computer's IP address
- Browser type
- Website you were visiting before coming to our platform
- The pages you visit within the avacarerd.com platform
- The time spent within the website.
- Articles and information searched on the platform
- Access times and dates
- Other statistics
Cookies
Cookies are unique identifiers that are transferred to your device in order to enable the system to recognize your device and provide various features to understand and improve how users use our website.
Among the features integrated into cookies , there may be product recommendations, advertisements personalized to the user's interests, storage of items in the shopping cart, among others.
Most browsers require that core cookies be enabled to provide a more optimal and correct user experience on the website.
You can disable, delete or block cookies and tracking data from your device. To manage and control cookies, we provide you with links to the main browsers and the information and settings for each one in particular.
Mobile
When you download or use applications created by ShopMundo, information about your location and your mobile device may be received, including a unique identifier for your device.
This information is used to provide you with location-based services, such as advertising, search results, and other personalized content.
***Most mobile devices allow you to disable location services.
Email Communications
When notifications or other information are sent via email, ShopMundo usually receives feedback on the user's behavior with the received message. This means that we may receive a notification email when users open the email or if they delete it without opening it, etc. This information informs us of our messages.
Avacare also compares the customer list with lists received from other companies in order to avoid sending unnecessary or duplicate messages to customers.
If you do not wish to receive emails from Avacare, please adjust your preferences in your account.
No spam, spyware or viruses
Spam, spyware or viruses are not allowed on Avacare.com, APP or other platform belonging to the company Avacare,SRL. It is important
We encourage our customers to establish and maintain their communication preferences for receiving notifications.
Customers are not permitted or allowed to add other users (even if they have purchased an item from you) to their mailing list (email or physical) without their express consent. They must also not send any messages containing spam, spyware or viruses through the platform.
If you wish to report any suspicious messages, please contact us at our Customer Service email.
Minors
Avacare does not sell products to minors. If you are under 18, you may use ShopMundo.com only with the involvement of an adult, parent or guardian.
We do not knowingly collect personal information from children under the age of 18 without parental or guardian consent.
Changes to the Privacy Policy
We reserve the right to modify and change the Privacy and Security Policy at any time. Any changes made will be posted on Avacarerd.com and other company channels.
Avacare Rights
You acknowledge and agree that Avacare has the right to disclose your personal information to any legal, regulatory, governmental, tax, law enforcement or other authorities or relevant rights holders if Avacare has reasonable grounds to believe that such data is necessary in order to comply with any obligation, requirement or arrangement, whether voluntary or mandatory, as a result of cooperating with an order, investigation and/or request of any nature by such parties. To the extent permitted by applicable law, you agree not to take any action and/or waive your rights to take any action against Avacare for the disclosure of your personal information in these circumstances.
Website
We take all reasonable measures and precautions to protect your personal information and follow industry best practices to ensure that your information is not inappropriately used, altered or destroyed.
We encrypt your credit card information using Secure Sockets Layer (SSL) technology and store it with AES-256 encryption. We also follow all PCI-DSS requirements.
PAYMENTS
The payment methods used are third-party services. These services (Azul) comply with all security and encryption standards to keep your information safe. They will only use the information necessary to complete the required process. We also recommend reading the privacy policies of these providers to better understand how they handle the information provided.
Contact
If you wish to withdraw your consent for us to use your personal information, request access to and/or correction of your personal information, have any questions, comments or concerns, or request assistance with technical or cookie-related matters, please feel free to contact us via our Contact Us page.
Verified by
